PennyMac
Promise

With the PennyMac Promise,
you know you're getting the
best loan for your new home.*

Learn More

Better rate. Never late.
Guaranteed.

Better Rate Promise

Our pricing will be better than any other lender. If we can't beat a competitor, we'll give you a $250 gift card.

Close On-time Promise

Trust that your loan will close on time. If something unexpected happens where it doesn't, we'll send you a $500 gift card.

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Get the PennyMac Promise

 

*The PennyMac Promise is a two-part guarantee from PennyMac Loan Services, LLC (“PennyMac”) to provide a better rate (“Better Rate Promise”) and close your purchase loan on time (“Close on Time Promise”) (collectively, the “Offer”). To be eligible for this Offer, the customer’s loan must be locked by 3/31/20. Offer not available for refinance loans, co-ops, unapproved condos, residences under construction and community lending programs. PennyMac reserves the right to modify these terms and conditions or terminate the Offer at any time. Other terms and conditions, restrictions, or eligibility criteria may apply.

The Better Rate Promise is our promise to beat a competitor’s rate and/or lender fees. Promise is subject to the condition that the competitor’s rate does not include any borrower paid or lender paid points, special incentives, limited time offers, or employee discounts. If we are unable to beat a competitor’s rate and/or fees and the customer does not lock and close their loan with PennyMac, a $250 Visa® gift card will be sent. The customer is required to provide a Loan Estimate or Closing Cost Worksheet from the other lender along with an executed purchase contract.

The Close on Time Promise is our promise to close a customer’s loan on time or send the customer a $500 Visa gift card. The promise assumes the purchase contract closing date (“Scheduled Closing Date”) is at least 30 days (for Conventional) or 45 days (for FHA, VA and Jumbo) and that a completed application is submitted to PennyMac within 5 days of signing the purchase contract. Promise does not apply if applicable law or investor requirements impose a required waiting period prior to closing, which prevents or prohibits PennyMac from closing by the Scheduled Closing Date.

Close on Time Promise only applies to loans not closed on or before Scheduled Closing Date due to delays caused by PennyMac. Customers whose loans did not close on or before Scheduled Closing Date due to events beyond PennyMac’s control or due to delays attributable to the customer, an unaffiliated 3rd party vendor, the seller, or circumstances outside the control of PennyMac, including inclement weather, natural disaster, catastrophic event, act of terrorism or other public emergency are not eligible.

Eligibility Determination
Offer eligibility decisions are made by PennyMac at our sole discretion. Application and property must be eligible for financing as submitted with PennyMac. PennyMac will email the appropriate Visa gift card to eligible customers within 4 weeks of eligibility decision.

Disclaimers
PennyMac is not affiliated with Visa. PennyMac’s services and products are neither endorsed nor sponsored by Visa. Visa is not a sponsor or co-sponsor of this promotion and is not liable for any alleged or actual claims related to the Offer. Issuer may impose additional terms and conditions. Visa brand name and logo are registered trademarks of Visa. Valid where Visa card is accepted.

Use of Visa and/or related logos is by permission. All rights reserved. Must be 18 years or older to participate.