Quick and painless process
The whole process was quick and painless. I'm glad PennyMac contacted me to refinance because I probably would not have called on my own. And I ended up saving money by refinancing.
June 22, 2016
The PennyMac employees were more than patient with us
The PennyMac employees were more than patient with us. As senior citizens, it is very important to have things explained more than once. We changed our options and the application had to be redone for a lower interest rate and they both handled it with very prompt and professional service.
June 21, 2016
From start to finish everything was handled very well
From start to finish everything was handled very well. I expected things to be stressfully, but the whole process was not. Well done PennyMac!
June 15, 2016
My wife and I were very touched
This was the absolutely best refinance experience ever. Lee Turner answered all of my questions and was very responsive; it was a pleasure working with him. My wife and I were very touched to receive a hand written note from Lee thanking us for our business.
Fort Washington, MD
June 11, 2016
Everyone was very pleasant
All the staff members who assisted me were very pleasant and always provided me with a prompt response for any questions asked. I truly appreciate it. Thank you.
Lake Elsinore, CA
June 10, 2016