A different kind
of mortgage provider

Key Stats
PFSI

NYSE

2008

Year Founded

1 million +

Customers

3,100 +

Employees

14

Locations

Our Mission

As a top national mortgage lender, PennyMac Loan Services, LLC ("PennyMac") is committed to providing its customers with a range of innovative mortgage solutions. Whether they're new to the home loan process or experienced buyers specifically seeking a competitive conventional, FHA, VA or Jumbo loan, PennyMac is dedicated to offering competitive rates and superior service.

Being a direct mortgage lender means PennyMac can focus on the needs of its customers rather than maintaining a network of branches and banking products. The company's licensed loan officers are trained to help customers through the process every step of the way.

Since its founding in 2008, PennyMac has sought to restore Americans' trust in homeownership by improving the quality and consistency of the mortgage lending experience.

The company offers multiple options to help prospective customers buy, refinance or simply stay in their homes. PennyMac has participated in the Home Affordable Modification Program (HAMP) and the Home Affordable Refinance Program (HARP), federal programs created in 2009 to help customers in need of financial assistance remain in their homes. PennyMac also buys loans from banks and other lenders, using its expertise to help customers restructure their mortgages so they can stay in their homes. As a major loan servicer, the company also supports more than 1,000,000 PennyMac home loan customers.

Accreditations and Certifications
PennyMac Trustpilot Reviews PennyMac Loan Services Reviews PennyMac Loan Services NerdWallet scores PennyMac Loan Services BBB Reviews

Our Company

Culture

At PennyMac, we are committed to doing the right thing for our customers, colleagues, business partners, shareholders and the communities we serve. We strive to be Accountable, Reliable and Ethical in everything we do.

Doing the right thing in an Accountable way means we continuously seek to drive performance excellence through innovation, risk management and active measurement.

Being Reliable means we work together and commit ourselves fully to exceed customer expectations by operating with urgency and demonstrating our technical expertise.

Doing business in an Ethical way means we behave with honesty, fairness and integrity to build the utmost trust among each other and everyone our business serves.

Are you interested in joining the PennyMac team? Visit our careers page to find out more.

Investor Relations

PennyMac Financial Services Is a Leading Mortgage Specialist

  • Operating subsidiaries founded in 2008; publicly traded (NYSE: PFSI) since 2013
  • Specialized mortgage platform with more than 2,900 employees
  • Track record of successful growth in business volumes and profitability
  • Commitment to strong corporate governance and compliance culture
  • Investment partnership with PennyMac Mortgage Investment Trust (NYSE: PMT)

Visit Investor Relations to find out more.

Affinity Programs

The PennyMac Home Loan Affinity Program.

A Unique Money-Saving Discount for Your Employees or Association Members.

When you participate in our Home Loan Affinity Program, you can offer your employees or members a way to save on their home loan every single month — an opportunity that could be worth thousands of dollars over the life of the loan.

PennyMac offers a wide range of fixed rate, adjustable rate, VA, FHA and Jumbo loans, so borrowers can choose the one that’s right for them. And, first-time home buyers can take advantage of programs that require as little as 3% down.

With everything you need to encourage employee and member participation, our program is designed to be quick and easy for you to implement.

Visit Pennymac Affinity to find out more.

PennyMac Correspondent Group

Under PennyMac Corp., the PennyMac Correspondent Group (PCG) specializes in the acquisition of newly originated U.S. residential mortgage loans from small banks and independent originators. Loans are acquired from a complete cross-section of the US mortgage market, reflective of a product offering that includes conforming, FHA, VA, USDA, and Jumbo loan products.

Working with the PennyMac Correspondent Group means receiving a best-in-class client experience. Our goal is to give you outstanding customer service, delivered in an accountable and reliable way, with the highest levels of ethical conduct. At PennyMac, we build value through an efficient and consistent purchase process along with an unparalleled servicing experience, not by cross-selling ancillary products.

Being Reliable means we work together and commit ourselves fully to exceed customer expectations by operating with urgency and demonstrating our technical expertise.

Visit GoPennyMac to find out more.

Equal Housing Opportunity. 3043 Townsgate Road, Suite 300, Westlake Village, CA 91361. NMLS # 252869 (NMLS Consumer Access). Trade/service marks are the property of PennyMac Corp. and/or its subsidiaries or affiliates. Some products and programs may not be available in all states. Georgia Residential Mortgage Licensee # 33028. Illinois Department of Financial & Professional Regulation, 320 W Washington St, Springfield, IL 62786, Residential Mortgage Licensee # MB.6760811. Minnesota: This is not an offer to enter into an agreement and an offer may only be made pursuant to Minn. Stat. §47.206 (3) & (4). Licensed by the Mississippi Department of Banking and Consumer Finance. Licensed by the New Hampshire Banking Department. North Carolina Permit No. 108112. This is a secondary market business to business site and not intended for consumer use. This is not an offer for extension of credit or a commitment to lend or to purchase loans. Other restrictions may apply. Terms are subject to change without notice at the sole discretion of PennyMac Corp. © 2009-2018 PennyMac Corp. All rights reserved.

Broker Direct Lending

PennyMac Broker Direct is committed to providing a range of innovative solutions to help its brokers grow their business, along with the flexibility and expertise that you’d expect from one of the top lenders in the country. The company offers competitively priced products across several categories, including FHA, VA and conventional, while backing them up with a commitment to providing an unmatched level of service.

Visit PennyMac Broker Direct to find out more.

History

2008

  • PennyMac Loan Services, LLC founded in 2008 with 72 employees.

2009

  • August 9, 2009 PennyMac Mortgage Investment Trust IPO’s on the NYSE (PMT).

2012

  • PennyMac Loan Services, LLC reached 1,000 employees in 2012.

2013

  • May 14, 2013 PennyMac IPO’s on the NYSE (PFSI).

2014

  • PennyMac Corp. becomes third-largest correspondent aggregator in September, 2014.

2016

  • PennyMac Corp. became the 2nd largest correspondent aggregator overall in 2016.
  • PennyMac Loan Services, LLC became the 11th largest mortgage servicer in 2016 with over $171 billion under management.

2017

  • PennyMac Loan Services, LLC reached its 1,000,000th customer in January 2017.
  • PennyMac Loan Services, LLC reached 3,100 employees in January 2017.

Headquarters

3043 Townsgate Rd, Suite 200
Westlake Village, CA 91361
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