We service the loans we originate — Unlike most lenders, we stay committed to our customers throughout the life of the loan. When you originate a loan with PennyMac, we’ll service your loan because we value your trust and decision to choose us.
No expensive brick-and-mortar retail offices — We believe in passing on the savings to our customers with some of the lowest, most competitive rates and fees available today.
A full range of loan products and beneficial services — PennyMac’s Pre-qualification Certificate, for example, helps you understand how much you can afford before you start shopping. Your offer will stand out, and because you've put some of the paperwork behind you, your loan can close more quickly.
I feel PennyMac goes above and beyond. They have great customer service and treat each individual like they mean something to the company.
— Brent S.
Carolina was fantastic!!! She was patient with me and my employer while waiting for employment records and creating workarounds when the records were unavailable. I believe she is the reason things went so smoothly. Cal was very informative, told me just what to expect and kept me from having any hidden expenses.
— Melissa R.