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(800) 777-4001

New Borrowers Information

Are you new to PennyMac? We can help you find the answers to your questions. Find out how to set up online access to your account or how contact us using the links below. If you don't see what you're looking for, give us a call at (800) 777-4001.

Making Payments

PennyMac offers several hassle-free ways to make your loan payments any time of day. Manage your account online, set up a single payment or an automatic schedule.

Customer Service

Contact our customer service team with any inquiries. Our Customer Service Representatives are available Monday - Friday, 6 a.m. to 6 p.m. PT and Saturday, 7 a.m. to 11 a.m. PT


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