Accessing Loan Information on the Web

Whenever you want, wherever you are, your loan information is only a click away. Visit www.PennyMacUSA.com and click on ‘Log In’ to follow the easy registration process to establish a username and password. After your registration is complete, you will have immediate access to your mortgage account from any computer, tablet or mobile device.

Browse through our secure website features that include:

  • Make a Payment
  • Manage PennyMac Auto Pay Plan
  • Manage Pending Payments
  • View Statements and Documents
  • Loan Activity
  • Amortization Calculator
  • Message Center
  • View Escrow Information

You can also update personal information such as:

  • Email address
  • Mailing address

Accessing Account Information By Phone

Our automated phone system is available 24 hours a day, 7 days a week. It allows you access to the following services:

  • Pay-by-Phone (a fee may be charged for this service in accordance with the laws of your state)
  • Payment and correspondence address information
  • Account information including loan balance, last payment received, next payment due, and payment amount
  • Tax and insurance information
  • Year-end tax and insurance information