- Posted by Jeremy Bachmann
We listened and it’s here! We completely redesigned our loan servicing website with features that allow you to access your loan information from your computer, tablet, or mobile device. Top to bottom, every aspect of your logged-in experience has been rebuilt and reconsidered with focus on improving your overall online mortgage experience.
Please keep in mind if you are currently an online customer on our previous website, you will be required to complete a registration on the new website. Register now to securely access your mortgage account from any device, from wherever you are, 24/7.
After you’ve completed the registration process, you’ll have immediate access to new features that include:
- One-Time Payment – Quick and easy three-step process to schedule payments up to 60 days in advance or pay additional amounts on your loan.
- PennyMac Auto Pay Monthly – Complete the online enrollment process to have payments automatically made on the date you select. If you are an existing PennyMac AutoPay program subscriber, you will have no interruption in your payments and when you register, you will be able to manage your existing payment program.
- View Pending Payments – View, edit or cancel pending One-Time Payments or PennyMac Auto Pay Monthly payments scheduled for the next 60 days.
- Loan Activity – Monitor your loan activity, such as when payments have been received, or when any disbursements have been made if your loan is escrowed for taxes and insurance.
- Preferences – Manage your paperless options, notification settings and keep your contact information up to date.
- Amortization Calculator – See how to pay off your loan faster or reach a certain payoff date.
- Message Center – Send us a secure message for any questions pertaining to your loan and view your inbox for notifications we’ve sent to you.
- Escrow – Monitor your most up-to-date tax and insurance information.
We strive to provide our customers with the best service possible, which is why we think you will find the new servicing website easy and helpful to use for all your servicing needs.