Testimonials
It is PennyMac's number one goal to keep our customers in their homes and we are pleased that we have been able to make a positive impact on peoples lives. The following is some feedback from just a few of the many PennyMac customers that we have been able to help.
Client Testimonials
From:Liz
Anaheim, CA
I cannot express how grateful and appreciative I am that your company and your employees actually took the time to work with me on achieving a positive resolution. This has been a difficult situation to personally accept, let alone work through. Everyone I dealt with at PennyMac was so incredibly kind and helpful and truly understanding. I tried very hard to work with another company, who I believe sends their employees to school and teaches them how to be rude, mean and hateful. Based on those negative experiences I wanted to make sure I took the time to praise the dedication and hard work, not to mention, exceptional customer service I received from your employees. Once again, thank you all for helping me to successfully retain ownership of this property.
Tamara
Graham, WA
Thanks again for all your hard work. You and PennyMac are changing lives for the better and we are so grateful that you and the other Ceo's formed this company and are helping people.
Janet
Morehead, KY
I would like to express my gratitude for all that PennyMac has done to help me and my family. We were having financial difficulties and had fallen behind on our mortgage payment, and were terrified we were going to lose our home. PennyMac worked with us on getting on a loan modification, which helped us get current, plus they lowered our interest rate, which in turn lowered our monthly payments to better meet our financial needs.
PennyMac truly wants to see you stay in your home, and will work with you to help find the best solution to help meet your needs just as they did us. The important thing is to call, and speak to one of their loan specialists. They will treat you with kindness, and work with you on any situation.
Scott and Kelly
Indianapolis, IN
Again thank you very much for your help during these very trying times. I really cannot believe that there is a Mortgage Company out there willing to help us. You were also very kind on the phone with me on Saturday and this I really appreciate. I really expected someone to very unkind and unwilling to hear what has recently happened to us and you were so not that way. I am sure you hear the sob story a million times, but you were very respectful with me and for this I truly am thankful. You are a lifesaver!
PennyMac is very lucky to have an associate such as yourself.