When you call,
be sure to have the following
information handy:
- Proof of income
(e.g. pay stubs, completed tax forms) - Detailed list of current expenses
- Current bank statements
(recent 2 months)
After the call, you may be asked to mail or fax these documents to PennyMac:
By mail:
PennyMac Loan Services
P.O. Box 514387
Los Angeles, CA 90051-4387
By fax: (866) 577-7205
Financial Difficulty
Having difficulty making your mortgage payments? Maybe your financial situation is temporary, or maybe you are like thousands of Americans who are facing difficult decisions about their home investment.
Call (866) 545-9070 to talk with a PennyMac Loan Specialist about your unique situation.
A PennyMac Home Loan Specialist will listen to the circumstances that have you behind on your payments, and discuss options to help you decide the best solution, including:
- Affordable repayment and forebearance plans to help you get back on your feet
- Loan modification plans that lower payments and help you keep your home
- If foreclosure is looming, moving from your home to get out from under the debt of a property that has lost considerable value.
Refer to Housing and Urban Development (HUD) for additional resources.
HUD is a U.S. government agency that is focused on supporting American home buyers. HUD offers free or low-cost counseling throughout the country. To find out where the nearest counseling agency is in your area, please call 1.800.569.4287. For additional resources, please go to the Helpful Websites page within the PennyMac online Learning Center.
