Contact Us

PennyMac Corporate Offices

This page provides contact information for both our servicing and home loan centers. Corporate Contact information is provided on a separate page.

Other Handy Links:

Any Questions? Just Ask!

For Inquiries About New Home Loans--Refinance & Purchase

Toll-Free Phone: (866) 549-3583
Fax: (818) 936-0447
Email: LoanSolutions@PennyMacUSA.com

Sales Center Hours (PST):
Monday - Friday 8AM - 6PM

Contact Customer Service

General Customer Service: (866) 601-3518
Difficulty Making Payments: (866) 545-9070
Toll-Free Fax: (866) 577-7205
Email: Service@PennyMacUSA.com

Service Center Hours (PST):
Monday - Friday 7AM - 6PM
Saturday - 7-11AM

Making Payments

Address for Making Loan Payments

PennyMac Loan Services
P.O. Box 30597
Los Angeles, CA 90030-6011

Additional information for making your payments is also available.

PennyMac Sales Offices

PennyMac Office Locations
Address for General Correspondence

PennyMac Loan Services
P.O. Box 514387
Los Angeles, CA 90051-4387